Privacy Policy

Learn how Northwest Vita collects, uses, and protects your personal data

Last Updated: 15 April 2025

Compliant with NDPA & NDPR

Nigeria Data Protection Act & Nigeria Data Protection Regulation

Northwest Vita is committed to protecting your privacy and handling your personal data in accordance with the Nigeria Data Protection Act (NDPA) and the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, share, and protect your personal information.

We collect and process the following information:

For Individual Users:
• Full name
• Phone number
• Email address

For Corporate Users:
• Company name
• Company address
• Industry
• Corporate email

We may also collect transaction data, device information, IP addresses, and app usage logs.

Your data is collected and processed to:
• Create and manage your Northwest Vita account
• Award and manage loyalty points
• Enable wallet top-ups and product purchases
• Issue digital fuel codes and generate reports
• Improve customer experience through analytics

We do not sell or rent your personal data. We may share limited information with trusted third parties such as payment processors and service providers strictly for operational purposes. Personal data is retained only as long as necessary for business and legal compliance.

We implement administrative, technical, and physical safeguards to secure your data from unauthorized access, alteration, or disclosure.

In line with the NDPR and NDPA, you have the right to:
• Access your data
• Correct or update inaccurate data
• Withdraw previously given consent
• Request deletion of your data, subject to legal requirements

To exercise any of these rights, please contact us at: privacy@northwestpetroleum-ng.com.

We may use cookies and similar technologies for app performance and user analytics. Users can manage their cookie preferences through the app settings.

Yes, our application may request access to your device’s location, but only with your consent.

We use your location to help you:

• Find the nearest filling station
• View real-time fuel prices near you
• Make informed decisions before heading out

No. We do not store, save, or retain your location data at any time. It is used only in real-time to provide relevant information.

No. We do not share, sell, or disclose your location data to any third parties.

Yes. You can enable or disable location access at any time through your device settings. Please note that disabling it may limit certain app features.

We may update this section from time to time to reflect changes in our services or legal requirements. Any updates will be communicated appropriately.

For any concerns and/or questions about your privacy, please contact us at:
Email: privacy@northwestpetroleum-ng.com
Phone: 0700 NORTHWEST

Delete Your Account

You have the right to request deletion of your account and associated personal data in accordance with the NDPA and NDPR. This action is permanent and cannot be undone.